Renaissance Charlotte SouthPark Hotel - Charlotte, North Carolina

Shirley B

Very nice hotel. Beautiful rooms. Our server for breakfast, Riziki, was so sweet! Her service was great and her voice is beautiful! |We enjoyed room service was welcomed after Christmas lights at The Billy Graham Library. |Highly recommend staying at The Renaissance!

Max Rose

Our stay at the Renaissance SouthPark Hotel was absolutely phenomenal! From the moment we arrived, the staff went above and beyond to make us feel welcome and cared for. Diamond was incredibly personable and made check-in a breeze, ensuring every detail of our stay was perfect. Juan Carlos and Erica provided top-notch service, making us feel like VIPs throughout our visit. The hotel itself has a modern and inviting atmosphere, but it was the exceptional staff that truly made our experience unforgettable. We can’t wait to return!

Marc (PeoplesHero)

Spent a week here on business, and picked the hotel/location based on that. Was very happy with my room and the amenities. Had some issues with the Internet - but managed to get by. Bar and restaurant service was prompt, friendly, accurate and satisfying. Location turned out to be great, lots of great options within walking distance. Would definitely stay here again.

Naffa

I enjoyed my stay at Renaissance. The staff is welcoming and pleasant. The outdoor and lobby is beautiful. There is a restaurant on site but did not get a chance to try it during my short stay. The room and bed is updated and comfortable. I did need assistance and staff was quick and helpful. My one complaint and reason for star removal is the hallways could use an update and the chair in my room was terrible and should have been replaced prior to my stay. However, would stay again.

Alicia S

Great customer service from checkin to checkout. |Room nice and clean and felt very cozy and comfortable.|Riziki from the hotel restaurant was very responsive and personable. My daughter and I enjoyed talking with her. She provided excellent customer service!

Armah

Positive: I like how nice and fresh the hotel smelled. It didn?t have an ?old ruggy/moldy? smell. The hotel staff were nice. My room was exactly as pictured (which is very rare). So I was super about that. My bed was comfortable. Overall my stay was perfect!! Negative: Absolutely not. My stay was perfect.

Angelina Jolie

We stayed at the Renaissance South Park and were pleased with the accommodations overall. Initially, there was some confusion during check-in regarding our Titanium Elite benefits. As loyal members, we usually receive complimentary upgrades, including balconies, but were told we’d need to pay an additional $50 for one. This was not the experience we’re accustomed to.

However, after using our Suite Night Awards, we were upgraded to a beautiful suite with a balcony, and the room was impeccably clean and comfortable. The highlight of our stay was the excellent service we received the next morning in the club lounge, where one staff member truly went above and beyond to make our day brighter. Her energy and warmth were greatly appreciated and made the overall stay very enjoyable.

I also want to mention the club lounge attendant. Her name was Riziki. She was full of life and smiles ? she made my family's morning!

Chris N

My breakfast host and server was awesome.... she started my day with a smile and a good cup of coffee! It is very refreshing to get your day started with some that has a great attitude! The breakfast was ok but the service was fantastic! The coffee is good too!